Shipments outside of Spain will be held with Seur. The cost of shipments outside Spain:
17.54€ + IVA (21.23€)
13.29€ + IVA (16.08€)
21.23€ + IVA (25.69€)
21.95€ + IVA (26.56€)
25.40€ + IVA (30.73€)
36.91€ + IVA (44.66€)
43.38€ + IVA (52.49€)
66.11€ + IVA (79.99€)
Package tracking so you can follow at all times where you are is provided to the customer. You can consult the https://www.seur.com/seguimiento-online.do
2 - 3
3 - 4
Germany, Austria, Belgium, Holland, Italy, Luxembourg, United Kingdom
4 - 5
Denmark, Slovakia, Slovenia, Czech Rep., Finland, Hungary, Sweden
4 - 6
Norway, Poland, Ireland, Romania, Switzerland
5 - 6
Bulgaria, Estonia, Greece, Latvia, Lithuania
6 - 10
Bosnia-Herzegovina, Serbia, Croatia
We can only exchange non-faulty items that are in their original condition, have not been worn, altered or washed, with all tags attached. The return merchandise must always be paid by the customer
If the requested shoe number is not appropriate and you need to change the number for a larger or smaller shoe, or you do not like it, you have a period of 30 calendar days from the date of purchase to make the change.
You have to return us the product with its original packaging, the shipping cost of return us is paid by the customer, indicating the new number that needs to proceed with its replacement.
If there is no stock at that time of that item, the customer will be notified to choose another product or the amount will be immediately returned by the same system for which the payment was made without the shipping cost to your address.
The address to return or exchange a product is:
Avda. Bilbao, 27-29.
09500 Medina de Pomar (Burgos)
Unwanted product: If the product is in perfect condition and the customer wants to return the product because he does not like it, the costs of the return to our facilities will be borne by the customer. For returns has a deadline of 30 calendar days from date of purchase.
Points to consider when changing / returning an item
- What is the deadline to make a change / return?
The deadline for making a return is 30 calendar days from the purchase of the product. After the deadline, from the reception, no refunds will be accepted.
- Do I have to pay anything for my change / return?
Yes, you must to send us the article in whatever shipping company of your election.
- How will I receive my refund?
Once the return is approved, you will receive the amount of your purchase for the same payment method as the purchase, less the shipping cost to your address.
The address to return or change a product is:
Avda. Bilbao, 27-29.
09500 Medina de Pomar (Burgos), SPAIN